Refund Policy

If your formation documents have not yet been submitted to the state for filing, you are eligible for a full refund of Corply's service fee. Once documents have been submitted to the state, formation service fees are non-refundable.

State filing fees, government fees, and any third-party charges are non-refundable once submitted, regardless of the status of your order.

For subscription-based services (Registered Agent, Compliance Monitoring, Bookkeeping), you may cancel at any time. Refunds for subscription services are provided on a pro-rata basis for the unused portion of the current billing period.

Annual subscriptions that are cancelled within 30 days of purchase are eligible for a full refund, provided the services have not been substantially utilized during that period.

One-time services such as EIN Registration are refundable if the application has not yet been submitted to the IRS. Once submitted, the fee is non-refundable.

Tax filing services are refundable if the preparation work has not yet commenced. Once preparation has begun, a partial refund may be issued at our discretion based on the work completed.

To request a refund, please contact our support team at support@corply.co with your order number and the reason for your refund request. You may also reach us through the Contact page on our website.

We aim to process all refund requests within 5 business days. Approved refunds will be credited to your original payment method within 5–10 business days after approval.

Expedited processing fees are non-refundable once the expedited service has been initiated.

Custom legal document preparation fees are non-refundable once the drafting process has begun.

If a government agency rejects your filing due to information provided by you, Corply will re-file at no additional service fee, but additional government fees may apply. Refunds are not provided in such cases.